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diary - entry

We Still Love O2

25th April 2003 at 13:20
I checked my Barclaycard statement today, and noticed that O2 have taken £50 for my phone. Only they cancelled the order last week.

So I think 'Hmm, took them a week to reply to my e-mail about my PAC, I'd better ring them up and sort it out now', so I find the number and ring. 50p/minute. Although for the first half an hour, that isn't an issue, as at first it's engaged, and then when I eventually get through, it rings and rings and rings and rings and rings and rings. A nice lady answered and asked me some questions, and then told me that her system was down, so I'd have to e-mail them. Joy.

So I e-mailed them, and while I was in the ringing mood, I rang Barclaycard and told them to increase my limit. They said 'What would you like your limit to be?' I said '£1000', he said '850', I said '900', he said 'um, sir...'

On the plus side, my phone's all set up - it's got my ring tone, my operator logo and address book. Fantastic.

Comments

  1. Orange may not have the best coverage compared to Vodafone and O2 but they have by far the best customer service!!
    Jon25th April 2003 at 16:01
  2. Jon speaks wise words.
    Andrew25th April 2003 at 16:06

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